Customization Process

How a custom order moves from your first inquiry to delivery. The exact timeline depends on the product, quantity and shipping method, and will be confirmed in your quotation.

Customization Process — Illustrative Design Concept
Illustrative Design Concept
1

Submit Your Requirements

Send your product idea, reference artwork, estimated quantity and destination country through the quote form, email or WhatsApp.

2

Confirm Specifications

We review your requirements, ask for any missing details, and confirm material, size, finish, accessories and packaging options with you in writing.

3

Review Artwork and Quotation

You receive a formal quotation with unit pricing, tooling fees where applicable, and a design proof for approval.

4

Approve Sample or Production Details

Where sampling is offered, you approve a physical sample or a detailed production specification before mass production begins.

5

Production and Quality Checks

Your order enters production with in-process and final quality checks against the approved specification.

6

Shipping and Follow-up

We arrange shipping by the method agreed in the quotation and follow up after delivery to resolve any quality issues.

Request a Quote

Ready to Start Your Custom Project?

Send us your product idea, reference artwork and estimated quantity. We will confirm the specifications and provide a quotation.